Communicating expectations

A necessary communication step to develop and build trusting teams is to be clear with your expectations.

It can take time to become clear on what you expect of yourself and others, and as you gain clarity it is of value to communicate these to your team.

When it comes to working with professional advisers, it is important that you communicate your expectations with your advisers. If you are unable to do this, then it is impossible for the adviser to be clear on what it is that you are seeking from their service.

If the service delivered is a mismatch from your expectations which were not communicated, feelings of betrayal or disappointment can often arise. When this occurs, it is a signpost that there has been a shortcoming in the delivery of the service against expectation, and indicates that going back to communication around expectations can be extremely beneficial.  

The same applies for employers and employees communicating and clarifying expectations with each other.